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Purchasing
Placing an Order
Purchases from ACC Corporation can be made online via our website (preferred), by fax 858-451-8607 or e-mailing your orders to sales.
For registered customers, shipments will be sent out within 1-5 days of our receipt of the purchase. New customers will have to register and get approved before they can place orders with us. The steps for placing an order are as described below.
1. Register Online
First time buyers need to complete a new account application with ACC Corporation. You can apply online by clicking on the create account button on the toolbar on the top of this screen. Alternately, you can use the link below to download a copy of the form. After completing it you can either e-mail it to us at customerservice@acccorporation.com (preferred) or fax it to us at
US +1 8584518607 Call .
ACC Corporation will approve your account within 24 hours and e-mail you the account number and login details. Once registered, you can start buying products from ACC Corporation using their online payment gateway.
Returning (existing) customers can directly proceed to purchase a product after logging into their accounts.
2. Add Products to your Shopping Cart
Products to be purchased must be added to the shopping cart and then checked out for purchase via the payment gateway. You must log into your account to add products to your shopping cart. A product can be added to the shopping cart in the following ways:
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Search for a product by typing in the CAS number, name or catalog number of the product in the Search Bar on the top left hand corner of the screen.
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Products displayed as search results can be added to the cart directly by clicking on the "Add to Cart" icon under the product name.
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You could also go to the Product details page by clicking on the "More Info" button under a product then clicking on the "Add to Cart" button on that screen.
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Through Inquiry - send an e-mail to sales for a product not in stock/not found on the website. ACC will populate the shopping cart and notify you when the product becomes available. You can then go to the shopping cart and check out the product for purchase.
You can view your shopping cart at any time by selecting "View Shopping Cart" in the top right hand corner of the page.
3. Check Out
Items added to the shopping cart can be checked out for purchase by clicking on the "checkout" icon under the shopping cart on the right hand column. If you have not logged in or registered, you will be asked to log in before you can view your shopping cart and checkout. Confirm your order, check for your billing and shipping address as well as your payment option, and submit your order.
4. Online Payment Options
We accept all credit cards for online purchases. You can choose to pay via Paypal or Google Check-out account (preferred).
5. Confirmation of Order
You will receive an e-mail confirming your order. The e-mail will summarize the details of the order placed and the payment due for the purchase. Shipment details will be sent out in a separate e-mail (please refer to the section on shipping policies).
Placing an Order by Fax, E-mail or Mail
ACC Corporation accepts orders placed by e-mail to sales, fax (858-451-8607) or regular mail. To purchase, please submit a signed, dated purchase order form (PO). Orders become legally binding only upon the receipt of written confirmation, or upon receipt of the commodity and associated invoice. Please mention your account number (which is located on all invoices and packing lists) when placing an order by any of the above methods.
U.S. Customers
Please provide the following information with your order:
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Your Name, Telephone, E-mail address and Fax number.
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Purchase Order Number.
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Institution Name and Attention Line.
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Shipping Address.
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Billing Address.
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Product Catalog Number, Description and Quantity.
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We invite you to use your own Fedex Account number for the freight cost (if available). Please inform us if you wish to do so.
International Customers (Outside U.S.A.)
In addition to the above mentioned information, please provide the following information:
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VAT number and information, if applicable.
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For deliveries via freight forwarder: Please provide freight forwarder's contact name, e-mail, and fax number with your order.
Your orders will be confirmed by fax/e-mail.
Purchasing through the ARIBA buyer network
You can also purchase products from us through the Ariba Buyer Network if you have an account.
Our Ariba Buyer Network Account number is AN01002696262.
Any contractual relationship is subject to the laws and rights of the United States of America. The regulations of the convention of the United Nations over contracts over the international purchase of goods do not apply.
Stated dates of delivery and deadlines for services shall only be binding if confirmed in writing by ACC Corporation. ACC Corporation reserves the right to rescind delivery or delivery deadlines in case of circumstances beyond ACC Corporation's control, including but not limited to, situations and conditions for which customs, the customer, or the supplier of starting material is responsible.
It is always our endeavor to ensure a continuous supply of our products. However, there can be instances when circumstances may force us to discontinue supply or we may temporarily run out of a product. Customers will be notified immediately for such products and, if applicable, items will be put on backorder. You will then receive regular updates as to the current status of your order with estimated future availability.
Please contact us at customer service for information on product availability. We do not sell controlled substances of any kind.
Our products can only be returned with prior approval by American Custom Chemicals Corporation. For all cancelled orders there will be a 30% restocking fee.
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We accept all major credit cards
We have clients in over
75 countries spanning 5
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Advertise with American Custom Chemical Corporations. We make it beneficial and profitable for you to work with us.
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